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Nusantara Kitchen or Honshitsu Kitchen is a license producer and importer of Condiments, Seasonings, Tea, Coffee, Honey, and Processed Food. We apply very strict quality control throughout our processes. Return and Refund policies are strictly for Product Defective issues and shall not apply for other reasons. 

Kindly refer to our terms and conditions under "return and refund policies" to understand more on what are classified as defective goods. For refund and return goods, please do write in to our email: info@nusantara-kitchen.com. Kindly provide the photo of the receipt and photo of the actual products to be returned.